Five key steps Guideline follows
to ensure our investor’s properties achieve returns
better than the norm.
1. UNIQUE ‘3-TIER
MANAGEMENT SYSTEM’.
We have developed a ‘3-tier’ management system
to ensure the following four steps are always taken and
never overlooked. A quick read of the ‘3 tiers’
(see below) makes it clear that much of our success is
due to good old fashioned ‘taking care of details’
– something most individual property investors do
not have time for.
- We establish a wide contact base, skills and experience
right from the time of negotiating the acquisition and
through the years of management. This has seen the establishment
of an effective set of systems and protocols still being
used today
- We involve an independent ‘joint-manager’
and specialist advisors specifically to ensure that all
decisions have the benefit of contestability arising
from two
sets
of
skill and
experience.
- We have also set up a contingency team selected from
professionals with a long association with Guideline
– to advise periodically and more importantly,
to form a team in the event of an emergency which
could impede Guideline’s ability to operate.
What other business has gone so far to benefit its
clients and protect them?.
2. LOOK
AFTER THE TENANTS.
The tenant is the key driver of increased value,
sometimes more so than the property itself! Which is
why we spend what some say is an excessive amount of
time finding out the tenant’s needs and doing
their best to meet them.
Tenants who get what they want, are often prepared
to pay more, while disgruntled tenants may resist
rent
rises and shy away from negotiating longer leases
3. LOOK
AFTER THE PROPERTY.
A shabby property attracts shabby tenants and makes
it harder for tenants to build their business.
But a
well tended property attracts better tenants, higher
rents and helps the tenant succeed.
We are continually evolving plans for improvement on
ALL buildings they purchase for their investor groups.
After approval from investors, we action the plans and
then report back on physical improvements, – increased
rental returns and increases in the overall property
value.
The more successful the tenant, the more likely they
are to stay and may even urge the property’s owners
to negotiate a longer lease. When this happens, the
‘proof of a good management system really is in
the pudding’
4. PLAN
YEARS AHEAD!
Looking after the tenant, adapting the
property to suit their needs and looking after
the property is
NOT just a here and now matter for Guideline. We
prepare plans that map out those activities
for each property
over a 5-10 year period.
5. KEEP
YOUR EXPECTATIONS REALISTIC!
In our ‘book’, having REALISTIC expectations
means not expecting too much – or too little!
Many commercial property investors make the mistake
of sitting back and waiting for their investment to
grow – as a result they have no real plan (vision)
and the growth of their investment, although it may
please them, is well below what is realistically possible.
To counter this possibility, Guideline maps out a strong
vision for each of our investor’s properties,
then insists on pursuing that vision.
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"Investment
in well located and managed property can only be well
rewarded over the medium term.
Commenced
in 1985 and refurbished in 2001, this investment has enjoyed
tremendous capital appreciation throughout its life.